Frequently Asked Questions

We specialize in e-commerce development (WooCommerce, Shopify, Wix), marketplace management (Takealot, Amazon SA), and digital marketing for online stores.

We’re a South African digital agency serving clients nationwide. We work remotely with clients across all provinces.

Yes! We work with international clients who want to sell in the SA market or need global e-commerce development services.

A simple starter store takes 2-3 weeks, custom growth stores take 4-6 weeks, and enterprise builds take 8-12 weeks.

We follow a 5-step process: Discovery, Strategy, Design, Development, and Launch. You are involved at every milestone.

Absolutely. We build user-friendly stores and provide full training so you can manage products and orders independently.

We offer high-performance hosting for WooCommerce projects and help configure the built-in hosting for Shopify/Wix.

Starter setups begin at R15,000. Custom projects typically range between R35,000 and R95,000+ depending on features.

We accept EFT and credit card payments. We also offer structured payment plans for larger projects.

Ongoing costs include platform fees, hosting, and optional maintenance packages which we detail in our proposal.

We provide 14-60 days of post-launch support and offer monthly maintenance packages for long-term peace of mind.

Existing clients can reach us through our dedicated support email or our WhatsApp business line for urgent queries.